Privacy Policy

*Privacy Policy* 

So Hooked is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us.  

*Information We Collect* We may collect personal information from you when you visit our website, register for an account, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise interact with our services. The types of personal information we may collect include:  - Contact information such as your name, email address, mailing address, and phone number. - Payment information such as credit card details or other payment method information. - Account credentials such as usernames and passwords. - Order information such as products purchased, order history, and shipping information. - Communication preferences such as your email subscription preferences. 

 *How We Use Your Information* We may use the personal information we collect for various purposes including, but not limited to:  - Processing and fulfilling your orders. - Communicating with you about your orders, products, services, and promotions. - Personalizing your shopping experience and providing customer support. - Sending you marketing communications and newsletters if you have opted-in to receive them. - Conducting research and analysis to improve our products, services, and website. 

 *Disclosure of Your Information* We may disclose your personal information to third parties in the following circumstances:  - To service providers who assist us in operating our website, conducting our business, or servicing you. - To comply with applicable laws, regulations, or legal processes. - To protect the rights, property, or safety of our company, our customers, or others.  

*Data Security* We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure and we cannot guarantee absolute security. 

 *Your Rights* You have certain rights regarding your personal information, including the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain processing of your personal information. If you would like to exercise any of these rights, please contact us using the information provided below. 

 *Changes to This Privacy Policy* We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.  

*Contact Us* If you have any questions or concerns about our Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at: support@sohooked.co.uk